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We've tried to anticipate your questions, but if your question still isn't answered just call us on 0844 800 9124 and we'll be happy to help.
making your booking
What are your opening hours?
We're open between 9.30am and 5.30pm, Tuesday through Saturday.
How can I book a photo shoot?
Just call 0844 800 9124 or email studio@colourwhite.com and a member of the Colour White team will then call you to arrange a convenient time for your session. Or visit the studio to make your booking.
How soon can you fit me in for my Studio Session?
This all depends on what day and time you are looking for. Saturday appointments are the most popular and you can generally expect to book 6-8 weeks in advance. Weekday appointments are more flexible and we can normally fit you in within 1-2 weeks.
Why do you charge a Studio Session fee?
Your Studio Session fee acts as security against your appointment and shows us that you are committed to attending your session. This fee is payable at the time of booking and you can do so either over the phone by credit card or in person at the studio. Please note that sessions are only reserved for 48 hours. If payment is not made within that period then unfortunately your session will be cancelled. This is due to the high demand for appointments.
If I cancel my Studio Session do I lose my fee?
Your fee is non refundable if you cancel or alter your appointment with less than 5 days notice.
I'm not sure what style of pictures I want. Do you offer a consultation?
When you arrive for your Studio Session the photographer will spend time with you showing you a selection of images to ascertain the style or styles of photography that you prefer. This could be choosing a preference for colour or black & white, or a particular lighting style. But if you have no specific preference, we'll just shoot a range of options for you to choose from.
the studio session
I have woken up with a spot, should I cancel my shoot?
There is no need to cancel your appointment as we can remove all blemishes during post production.
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